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Patient Notice - Coronavirus Update 04/11/2020

In light of the recent announcement that England will be going into a second lockdown from Thursday 5th November, we would like to reassure all our patients we are still open and will be staying open for all routine and emergency appointments for both our own NHS and private patients.

Understandably, we are having a lot of calls, emails and queries from patients asking if we will be shutting down as we did in March, but we are and have been COVID secure since June, therefore we are continuing to see patients.

We are an essential healthcare service and we have had confirmation from the government as well as the Chief dental officer that we are to continue services as normal.

Please contact the practice if you have any questions regarding the recent lockdown and our practice, or you would like to rearrange your appointment.

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Address

Darren Bywater Dental Implant Centre,
2 Main Avenue,
Allestree,
Derby,
Derbyshire,
East Midlands
DE22 2EF

Telephone

Implant line: 01332 550933

Dental Complaints

We strive to offer excellent service for all of our patients. We treat any complaint very seriously in order to fully understand the issues and to improve our services where necessary.

For any non-NHS dental complaints - please read our Complaints Policy (pdf document - opens in a new window), for more information you can visit the website www.dentalcomplaints.org.uk. General information concerning dentistry regulation can be found on the General Dental Councils website here www.gdc-uk.org (Offsite link opens in a new window)

For any complaint regarding our NHS services, please use the following details:

Telephone: 0300 311 22 33

Email: england.contactus@nhs.net

Post:

NHS ENGLAND

PO BOX 16738

REDDITCH B97 9PT

The NHS office is open during normal working hours and will handle any NHS related complaint on behalf of our practice.

Freedom of Information and Publication Scheme

Freedom of Information and Publication Scheme (PDF Document - Opens in a new window)

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