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Patient Notice - Coronavirus

As of 25 March 2020, the Chief Dental Officer has informed us that due to the priority of needing to stop the spread of the coronavirus, we are required to CEASE all face to face contact with patients.

During these trying times we will continue to support our patients and the community by keeping our practice open for telephone contact.

We will be available to assist dental emergencies by providing

  • advice
  • prescriptions for pain relief
  • prescriptions for antimicrobials, if appropriate (antibiotics mainly)

If need you need advice on a dental emergency please call the practice, we have a dentist triaging calls. Please DO NOT come to the practice in person.

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Address

Darren Bywater Dental Implant Centre,
2 Main Avenue,
Allestree,
Derby,
Derbyshire,
East Midlands
DE22 2EF

Telephone

Implant line: 01332 550933

Dental Complaints

We strive to offer excellent service for all of our patients. We treat any complaint very seriously in order to fully understand the issues and to improve our services where necessary.

For any non-NHS dental complaints - please read our Complaints Policy (pdf document - opens in a new window), for more information you can visit the website www.dentalcomplaints.org.uk. General information concerning dentistry regulation can be found on the General Dental Councils website here www.gdc-uk.org (Offsite link opens in a new window)

For any complaint regarding our NHS services, please use the following details:

Telephone: 0300 311 22 33

Email: england.contactus@nhs.net

Post:

NHS ENGLAND

PO BOX 16738

REDDITCH B97 9PT

The NHS office is open during normal working hours and will handle any NHS related complaint on behalf of our practice.

Freedom of Information and Publication Scheme

Freedom of Information and Publication Scheme (PDF Document - Opens in a new window)

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